Netpreneur

Get cheap user testing with UserTesting.com

I recently came across a service called UserTesting.com which offers low-priced online user testing via the web.  For a fee, you receive a 15 minute video of a tester undertaking specified tasks on your website, whilst providing commentary about the site's useability.

Take a 'user centred' approach to website design

'User centred' design is a web buzz-word for designing websites from a user's perspective, rather than from the perspective of the site's owner, developer or IT department.  This approach will ensure that the vast majority of site visitors will be able to find information quickly and transact with your site without difficulties.